Everything you need as a client or family member
Request a time with a support worker, read the client handbook, find public documents, share feedback, and reach our team.
Request a time with a support worker
For current Pandora clients and their families. Confirm the email we have on file, then pick a support worker and a preferred time. This is a request, not a confirmed appointment. Our team reviews every request and reaches out to schedule a time in ShiftCare.
Handbook, feedback, documents and more
Everything else you might need, in one place.
Know what to expect
Your rights and responsibilities, how support begins, and how to reach your team - all in one public page.
We want to hear from you
Share a compliment, a concern or a complaint. Every submission gets a tracking number so you can follow up.
Policies and forms
No public documents are posted right now. The client handbook covers most common questions - read the handbook →
Community & health resources
Resources beyond Pandora Services BC, for the Lower Mainland and across BC.